Átrio Support

Last updated: October 28, 2026

Need help with Átrio? Write to the Starthrop Dynamics team. We reply by email.

How to reach us

Write to support@starthrop.com. If you already have an account, write from your account email so we can find your request faster.

What to include

• Your request number (for example, AS-2026-0044), if you have one.
• Where you use Átrio: iPhone, Android, or the web.
• What happened and what you expected to happen. A screenshot helps.

We will never ask for your sign-in code, passwords, or card details. Do not send them by email.

Payments

Payments for proposals are processed by Stripe and appear on your card statement as STARTHROP. For questions about a payment, write to support@starthrop.com with your request number.

Account and personal data

You can delete your account in the app (Your account › Delete account) or through the “Delete account” page. Your rights over your personal data are explained in the Privacy Policy.