From the first request to delivery, without losing the thread.
Each case has its own stages, documents and pending items. Progress shows the milestones reached — it is not a forecast of deadlines.
Request
Tell us what you need, in your own words. You don't need to know the name of the service.
Proposal
Receive what is included, what is not, the documents that will be requested and the fee.
Engagement
Accept the version you read and pay on the agreed terms. Documents are only requested after that.
Documents
Send what is requested. Each document is reviewed: accepted, or returned with the reason for the correction.
Execution and delivery
Follow every stage with proof and receive the result, ready to download and print.
Everything clear before any payment.
Each service in the proposal states what it includes, what it does not and which documents will be requested. The total is in plain sight, and so are the terms.
You can accept, ask for clarification or decline. If the proposal changes, you always accept the version you read.

Know what is missing — and why.
The requested documents appear under each service, each with its status. Sending is not the same as being accepted: every upload is reviewed.
When something needs correcting, the reason is written down and you send a new version in the same place. The history is never lost.

The result stays with you.
Each stage moves forward with evidence: the receipt for the filed application, the supporting documents and, at the end, the result.
Delivered documents stay in your case, ready to download and print, together with the ones you sent.

With room for the documents.
On a computer, the case makes the most of the screen: services and documents on one side, the summary on the other. Sending, viewing, downloading and printing all happen in one place.
Every request followed closely.
Whoever coordinates the case works in a dedicated panel, with the same care:
- prepares and reviews proposals before sending them;
- checks every document and accepts it or asks for a correction, giving the reason;
- records the execution and publishes the proof and the delivery.

For anyone who needs things done — and wants to know where they stand.
- People arriving in Portugal who want someone at their side to get things done.
- Individuals and families with processes and paperwork to organise.
- Business owners and professionals who prefer to delegate the execution.
You don't need to be a business owner. Every case gets its own proposal.
On the web and on Android.
Átrio already works in the browser, on computers and phones, and the Android app is on Google Play. The iPhone and iPad versions are in Apple review. The images on this page come from the app, with fictitious data. Want to talk about a specific case?
Open Átrio on the web
Talk to Starthrop
info@starthrop.com

